Welcome to Palghar Market (“App”), operated by ZAKKAS INDUSTRIES (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Palghar Market mobile application and related services.
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Mobile number
- Email address
- Delivery address
- Profile information
- Payment-related details
b) Device & Technical Information
- Device type and model
- Operating system
- IP address
- App version
- Device identifiers
- Crash logs and performance data
c) Location Information
We may collect your real-time location to:
- Show nearby stores/services
- Enable delivery services
- Improve order accuracy
You can disable location access anytime through your device settings.
d) Order & Transaction Information
- Products ordered
- Cart information
- Purchase history
- Delivery details
- Payment status
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Manage your account
- Improve app functionality and user experience
- Send order updates and notifications
- Detect fraud and unauthorized activities
- Comply with legal obligations
3. Sharing of Information
We may share your information with:
- Delivery partners
- Payment gateway providers
- Service providers and vendors
- Government or legal authorities when required by law
We do not sell your personal information to third parties.
4. Payments
Payments made through the App are processed by trusted third-party payment providers. We do not store your complete debit/credit card details on our servers.
5. Data Security
We implement reasonable security measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee 100% security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide services
- Maintain legal and financial records
- Resolve disputes
- Enforce agreements
7. Your Rights
You may:
- Access your information
- Request correction of inaccurate information
- Request deletion of your account/data
- Withdraw permissions like location access
To make such requests, contact us using the details below.
8. Third-Party Services
The App may contain links or integrations with third-party services such as:
- Payment gateways
- Analytics tools
- Maps and location services
We are not responsible for the privacy practices of third-party services.
9. Children’s Privacy
Palghar Market is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the App with a revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, you may contact:
ZAKKAS INDUSTRIES
App Name: Palghar Market
Email: palgharmarket@gmail.com